영어 모의고사 (자동 편성)

When a customer opens a company's website at midnight with a billing question, an actual employee is unlikely ①to be available, which is exactly the gap that customer service chatbots were built ②to fill. These programs can instantly answer common questions, track packages, and process simple refunds without ③making anyone wait on hold. Yet the technology has clear boundaries. When a customer's problem is unusual, emotionally charged, or simply does not fit the chatbot's script, the automated replies can feel frustratingly circular, ④repeating the same suggestion no matter how the question is rephrased. Many companies have responded by designing chatbots to recognize their own limits, automatically ⑤transfer a frustrated customer to a human agent before the conversation turns into a source of complaint rather than a solution.

Stairs seem too ordinary ①to be dangerous, which is why many people treat them carelessly, texting, carrying an armful of books, or skipping two steps at a time. Emergency room records tell a different story: falls on stairways ②sends more people to the hospital each year than almost any other household accident. Familiarity encourages a kind of autopilot mode, in which a person stops ③looking at each step and instead relies on memory of where the stairs should be, a habit that ④fails the moment something unexpected occurs, such as a missing step or a loose railing. Safety officials recommend a few unglamorous habits: keep one hand free, use the handrail, and turn on the light before ⑤stepping onto a dark staircase.

Across the world, teenagers are chronically short on sleep, often getting two or three hours less than the eight to ten hours experts recommend for their age. Part of the problem lies in biology: as puberty begins, the body's internal clock naturally shifts later, ①making it difficult for teenagers to fall asleep before eleven at night. Yet school start times rarely adjust to this shift, ②forcing students to wake before their bodies are ready. The consequences extend well beyond simple tiredness. Chronic sleep loss during adolescence has been linked to impaired concentration, weakened memory, and a higher risk of anxiety and depression. It can also disrupt the hormones ③that regulating appetite, contributing to unhealthy weight gain over time. Some school districts have experimented with ④delaying start times by even thirty minutes, and early results suggest that students who gain that extra rest show improved grades, better mood, and fewer tardy arrivals. Despite this evidence, changing entrenched school schedules ⑤remains a slow and contentious process.

Many teachers and parents worry that today's teenagers are losing the ability ①to read long, complex texts. National test scores show a slow decline in reading comprehension over the past ten years, and some experts blame smartphones and short videos for ②shortening students' attention spans. Other researchers disagree with this simple explanation. They point out that teenagers today ③read constantly, just in different forms, such as text messages, captions, and online articles. According to this view, the real problem is not that students read less overall, but that they rarely practice reading long passages without any interruption. A team of researchers recently found that students ④who read at least one full book every month scored noticeably higher on comprehension tests than students who mainly read short online posts. This result suggests that the format of reading, rather than simple screen time, may ⑤being the more important factor behind the changing scores.

When people encounter an individual ①who appears to memorize enormous quantities of specialized information effortlessly, they often assume that person possesses an innate gift. Cognitive psychologists, however, contend that such feats rarely stem from raw talent alone. Instead, such feats arise from a learned skill known as chunking, ②whereby scattered pieces of information are consolidated into larger, meaningful units. A landmark study of chess players demonstrated this principle. When shown a board arranged according to plausible game positions, grandmasters ③reproduced the layout perfect. Yet when the same pieces were scattered randomly, their performance collapsed to the level of novices. This pattern reveals that expert memory is not larger in raw capacity but is instead organized around patterns ④accumulated through years of deliberate practice. If chunking, rather than innate aptitude, underlies expert performance, then educators should stop treating talent as fixed and destiny-bound. Curricula ought to be redesigned to cultivate pattern recognition explicitly, ⑤since doing so would grant far more students access to expertise once presumed reserved for the naturally gifted.

Anyone designing a presentation, a curriculum, or a grocery list should attend to a well-documented pattern in human memory known as the serial position effect. When people are asked to recall items from a list right after studying it, they ①consistently remember the items presented at the beginning and end far better than those buried in the middle. The advantage for early items, called the primacy effect, arises because those items receive ②less rehearsal and are more likely to be transferred into long-term storage before subsequent items compete for attention. The advantage for final items, known as the recency effect, occurs because those items remain ③accessible in short-term memory at the moment of recall. Middle items suffer because they must compete for ④limited rehearsal opportunities while lacking the stability afforded by extended processing. Communicators who ignore this pattern risk burying their most important point where it will predictably be forgotten. A more effective strategy, therefore, places the crucial message at the beginning or end, precisely where memory proves most ⑤reliable.

A growing number of teenagers are joining book clubs that exist only on their phones. These apps let users track pages, write short reviews, and join group chats about a chosen book. The apps also use gentle reminders and reading streaks to keep members motivated. However, a few teachers worry that constant notifications from a reading app can pull attention away from the book itself. Despite this concern, many students report that _______________.

When a resource is shared among many users, none of whom bears the full cost of its depletion, _______________. This dynamic, famously labeled the tragedy of the commons, describes how shared pastures and fisheries can be degraded even when every participant privately understands the danger of overuse. A single herder who adds one more animal to a communal pasture gains the entire benefit of that addition, whereas the resulting damage to the grass is shared among other herders who depend on the land. Because self-interest offers no incentive to restrain consumption unilaterally, the resource tends to be exhausted long before any user intends such an outcome. For decades, economists assumed that only two remedies existed: strict regulation or the conversion of shared resources into private property. Elinor Ostrom challenged this assumption, however, by documenting communities that had sustainably managed fisheries and forests for generations through locally devised rules and mutual monitoring rather than external control.

My cousin, who has never taken a single music lesson, recently used a composing app on her phone to write a short song for her friend's birthday video. (A) What the app could not do, however, was decide which four notes actually felt right for the opening line, or when a pause said more than another note would have. (B) Watching her work, I realized the app handled much of the technical difficulty that used to stop beginners from composing at all, automatically keeping her melody in key and suggesting chords that matched the mood she selected. (C) She spent nearly an hour adjusting a single short phrase until it matched the feeling she wanted to capture, and watching her patient trial and error, I understood that these tools lower the technical barrier but do not remove the human task of deciding what music is trying to say.

주어진 문장: A clear example of this mismatch can be found in the way students evaluate their own reading comprehension. Metacognition, broadly defined as the capacity to monitor and evaluate one's own cognitive processes, is often treated as a reliable guide to what we actually know, yet a growing body of evidence suggests that the correspondence between subjective confidence and objective accuracy is far weaker than intuition would suggest. ( ① ) Individuals routinely overestimate how thoroughly they have understood a passage of text immediately after reading it, a phenomenon partly attributable to the fluency with which the material was processed rather than to any genuine grasp of its underlying structure. ( ② ) Because rereading familiar material tends to feel effortless, learners frequently mistake that ease of processing for durable comprehension, a misattribution that can lead them to abandon further study prematurely. ( ③ ) This gap between perceived and actual mastery, sometimes labeled the illusion of knowing, has practical consequences for education, ( ④ ) since students who trust their inflated self-assessments are less likely to seek out the more effortful, retrieval-based strategies that would otherwise consolidate their learning. ( ⑤ )